Meethouse - Meet New People Nearby & Make Real Connections

MEETHOUSE DATA DELETION POLICY

Effective Date: 19 September 2026
Last Updated: 19 September 2026

This Data Deletion Policy explains how users can request deletion of their Meethouse account and personal information and how Skyroket, the operator of Meethouse, handles deletion requests.

This policy applies together with our:

1. YOUR RIGHT TO REQUEST DELETION

Depending on your location and applicable law, you may have the right to request deletion of personal information associated with your Meethouse account.

You can request deletion of your account by using the deletion functionality made available within Meethouse or by contacting:

founder@meethouse.in

Where applicable law provides a broader or more specific deletion right, we will handle the request in accordance with that law.

2. WHAT ACCOUNT DELETION MEANS

When your account is deleted, we will take reasonable steps to delete, anonymize, or de-identify personal information associated with your account that we no longer have a legitimate legal or operational reason to retain.

Depending on the information and applicable circumstances, this may include:

Phone number
Email address
Date of birth
Gender information
Profile information
Profile photographs
Location-related account information
Device-related account identifiers
User-generated profile content
Account-related chat information
Account preferences
Other personal information associated with your account

Deletion may not occur instantaneously across every system or third-party service.

3. INFORMATION THAT MAY BE RETAINED

Deleting your account does not necessarily require us to immediately delete every piece of information.

We may retain certain information where reasonably necessary or legally required for:

Legal Compliance

To comply with:

Applicable laws
Regulations
Court orders
Government requests
Regulatory obligations

Fraud Prevention

Information may be retained to:

Detect fraud
Prevent repeat abuse
Prevent ban evasion
Protect users
Investigate suspicious activity

Security

We may retain security-related information necessary to:

Investigate security incidents
Protect our systems
Prevent unauthorized access
Detect malicious activity

Disputes and Legal Claims

Information may be retained where reasonably necessary to:

Establish legal claims
Exercise legal rights
Defend legal claims
Resolve disputes

Financial and Transaction Records

Certain payment and transaction records may need to be retained to comply with:

Tax requirements
Accounting requirements
Financial regulations
Payment-provider requirements
Legal obligations

The information retained will be limited to what is reasonably necessary for the applicable purpose.

4. CHATS AND MESSAGES

Account deletion may affect messages and conversations associated with your account.

However, deletion of your account does not necessarily mean that every copy of a message disappears immediately from every system or from another user's device.

For example:

Another user may have already viewed a message
Another user may have taken a screenshot
A recipient may have retained information independently
Certain information may be retained for safety, legal, or security purposes
Technical backups may temporarily contain information before being overwritten or securely deleted

We cannot control information that another user independently retains outside Meethouse.

5. USER CONTENT

When an account is deleted, we may remove or de-identify associated User Content where reasonably practicable.

This may include:

Profile photographs
Profile information
Bios
Other profile content

However, information may remain where:

It is legally required
It is necessary for security
It is required for fraud prevention
It is necessary for dispute resolution
It has been independently copied or retained by another person
It is contained in legally required records

6. BACKUPS

Meethouse and its service providers may maintain technical backups for disaster recovery, security, reliability, and business continuity.

Deleted information may therefore remain temporarily in backup systems.

Where deletion from backups is not immediately practical, we will take reasonable measures to:

Prevent ordinary access to the information
Prevent restoration into active systems except where necessary
Delete or overwrite the information according to applicable retention cycles

Backup retention periods may vary depending on the system and service provider.

7. THIRD-PARTY SERVICE PROVIDERS

Meethouse uses third-party infrastructure and service providers.

These may include:

Firebase
Firebase Firestore
Firebase Authentication
Firebase Cloud Messaging
Firebase Crashlytics
Vercel
Google Maps SDK
Razorpay
Google Play Billing
Apple App Store and related services
Other providers used to operate Meethouse

When appropriate and legally required, we may instruct relevant service providers to delete or otherwise process deletion of personal information associated with your account.

Third-party providers may also retain certain information under their own legal, security, accounting, or operational obligations.

8. PAYMENT INFORMATION

Deleting your Meethouse account does not necessarily delete payment records held by:

Razorpay
Google
Apple
Banks
Payment processors
Other financial institutions

These organizations may have independent legal obligations to retain transaction records.

Meethouse may retain limited transaction information necessary for:

Accounting
Refunds
Fraud prevention
Subscription management
Tax purposes
Dispute resolution
Legal compliance

9. ACTIVE SUBSCRIPTIONS

Deleting your Meethouse account may not automatically cancel a subscription purchased through a third-party app store.

If you purchased a subscription through:

Google Play

You may need to cancel the subscription through your Google Play account.

Apple App Store

You may need to cancel the subscription through your Apple account and App Store subscription settings.

Meethouse Website / Razorpay

You may need to cancel the applicable subscription through the available Meethouse or payment-provider mechanism.

Deleting the application from your device does not necessarily cancel a subscription.

10. HOW TO REQUEST ACCOUNT DELETION

You may request deletion through:

In-App Deletion

Where an account deletion feature is available, follow the deletion instructions provided within the Meethouse application.

Email Request

Send a request to:

founder@meethouse.in

Use the subject:

Meethouse Account Deletion Request

Include enough information for us to identify the relevant account.

Do not send passwords, OTPs, banking PINs, or other highly sensitive authentication credentials in an email.

11. IDENTITY VERIFICATION

For security reasons, we may need to verify that a deletion request was made by the account holder or an authorized person.

Verification may involve information reasonably necessary to establish account ownership.

We will not ask you to disclose your password or OTP merely to verify a deletion request.

If we cannot reasonably verify the requester, we may be unable to complete the request until sufficient verification is provided.

12. DELETION PROCESS

After receiving a valid deletion request, we may:

Verify the request
Identify the relevant account
Determine applicable retention obligations
Disable or restrict the account where appropriate
Remove or de-identify eligible information
Process deletion with relevant systems and service providers where appropriate
Retain information that must legally or reasonably be retained
Complete the request within the period required by applicable law

The exact processing time may depend on:

The scope of the request
Applicable law
Verification requirements
Technical systems
Third-party providers
Legal retention obligations

13. DELETION IS NOT ALWAYS IMMEDIATE

Deletion may not happen instantly after you submit a request.

Some information may require additional processing because it is:

Stored in backups
Required for legal compliance
Associated with an ongoing investigation
Necessary for fraud prevention
Required for accounting
Stored by third-party service providers
Required for dispute resolution

We will take reasonable steps to ensure that retained information is not used for purposes beyond those for which retention is necessary, subject to applicable law.

14. DELETION AND SAFETY INVESTIGATIONS

If an account is associated with a serious safety incident, fraud investigation, abuse report, or legal matter, we may retain limited information necessary to:

Investigate the incident
Protect users
Prevent continued abuse
Respond to legal requests
Establish or defend legal claims

Such retention does not necessarily mean that the account remains active.

15. BANNED OR TERMINATED ACCOUNTS

Deleting an account does not necessarily remove records relating to a previous suspension or termination.

We may retain limited information necessary to:

Prevent ban evasion
Prevent repeat abuse
Protect users
Detect fraud
Enforce our Terms
Comply with applicable law

We will seek to limit retained information to what is reasonably necessary for these purposes.

16. INFORMATION RETAINED FOR LEGAL PURPOSES

We may retain information when reasonably necessary to comply with:

Court orders
Government requests
Legal obligations
Tax requirements
Accounting requirements
Regulatory requirements
Law-enforcement requests
Legal claims

Once the applicable retention requirement ends, the information may be deleted or anonymized in accordance with our retention practices.

17. DELETION OF APP FROM YOUR DEVICE

Uninstalling Meethouse from your device does not automatically delete your Meethouse account.

Removing the application may only remove the application from your device.

To request account deletion, use:

The account deletion functionality inside Meethouse, where available; or
Contact founder@meethouse.in

18. DATA STORED ON YOUR DEVICE

Deleting your Meethouse account may not remove information that you independently saved on your device.

For example:

Screenshots
Downloaded photographs
Saved messages
Device backups
Screen recordings

You are responsible for deleting such information from your personal devices where appropriate.

19. INFORMATION RETAINED BY OTHER USERS

Meethouse cannot control information that another user has independently:

Screenshot
Downloaded
Copied
Recorded
Saved
Shared outside Meethouse

Account deletion cannot retroactively remove information that another person has independently retained outside our systems.

If another user is using your information in violation of our Community Guidelines, you may report the relevant conduct to us.

20. CHILD OR UNDER-18 ACCOUNTS

Meethouse is an 18+ platform.

If we identify an account belonging to someone under 18, we may take additional measures to protect the individual and comply with applicable law.

This may include:

Account restriction
Account termination
Removal of associated content
Deletion of information where legally appropriate
Preservation or reporting where legally required

Reports concerning underage use should be sent to:

founder@meethouse.in

21. RIGHTS UNDER APPLICABLE PRIVACY LAWS

Depending on your jurisdiction, you may have additional rights relating to deletion or erasure.

These may include rights under:

GDPR
UK GDPR
Applicable U.S. state privacy laws
California privacy laws
India's Digital Personal Data Protection framework
Other applicable privacy legislation

Your legal rights may vary depending on where you live and the circumstances of the request.

We will process requests according to applicable law.

22. INDIA - DATA DELETION REQUESTS

Where India's applicable data-protection laws apply, users may have rights relating to erasure of personal data, subject to applicable exceptions and legal requirements.

Deletion and grievance requests may be submitted to:

founder@meethouse.in

We will process requests in accordance with applicable Indian law.

23. EUROPEAN ECONOMIC AREA AND UK

Where GDPR or UK GDPR applies, you may have a right to request erasure of personal data in certain circumstances.

Exceptions may apply, including where processing is necessary for:

Legal obligations
Legal claims
Freedom of expression
Public-interest purposes
Certain public-health purposes
Other purposes recognized by applicable law

Where applicable, you may also have the right to complain to the relevant data-protection authority.

24. CALIFORNIA

California residents may have rights to request deletion of personal information subject to applicable California privacy law and its exceptions.

Depending on applicable law, information may be retained for purposes including:

Security
Fraud prevention
Legal compliance
Transactions
Internal uses permitted by law
Other legally recognized exceptions

Requests may be submitted to:

founder@meethouse.in

25. DELETION REQUESTS FROM AUTHORIZED AGENTS

Where applicable law permits an authorized agent to submit a request on your behalf, we may require:

Proof of authorization
Identity verification
Information reasonably necessary to verify the request

This is intended to protect users from unauthorized deletion requests.

26. REQUESTS THAT CANNOT BE COMPLETED

In certain circumstances, we may be legally permitted or required to deny or limit a deletion request.

Examples may include:

We cannot verify the request
Information must be retained by law
Deletion would interfere with legal obligations
Information is necessary to establish or defend legal claims
Information is necessary for fraud prevention
Deletion would compromise security
Another legal exception applies

Where required by applicable law, we will explain the reason for the decision and provide available appeal or complaint mechanisms.

27. APPEALS

Where applicable law provides a right to appeal a privacy decision, you may contact:

founder@meethouse.in

Subject:

Meethouse Privacy Request Appeal

We will process the appeal according to applicable law.

28. SECURITY DURING DELETION

We take reasonable technical and organizational measures designed to prevent unauthorized access to personal information during the deletion process.

Deletion requests are treated as sensitive account actions.

We may limit access to deletion-related information to personnel or service providers who reasonably need it to process the request.

29. RETENTION SCHEDULES

Different categories of information may have different retention periods.

Retention may depend on:

| Information Category | Potential Retention Considerations | | ----- | ----- | | Account information | Active account + applicable post-deletion period | | Profile information | Until deletion, subject to exceptions | | Photos | Until deletion, subject to exceptions | | Chats | Account lifecycle + safety/legal requirements | | Location information | Feature requirements + applicable retention rules | | Device information | Security, diagnostics, and fraud prevention | | Crash information | Technical and security requirements | | Payment records | Financial, accounting, tax, and legal requirements | | Security records | Security and fraud-prevention requirements | | Legal records | Applicable legal retention requirements |

Actual retention periods may vary depending on the information and applicable law.

30. ANONYMIZATION

Where appropriate, information may be anonymized rather than permanently deleted.

Properly anonymized information may no longer be considered personal information under applicable law.

Anonymized information may be retained and used for purposes such as:

Statistical analysis
Service improvement
Security analysis
Product development
Technical research

31. THIRD-PARTY DELETION

Where applicable and reasonably necessary, we may request deletion or restriction of personal information held by service providers.

Our infrastructure and service providers may include:

Firebase
Firebase Firestore
Firebase Authentication
Firebase Cloud Messaging
Firebase Crashlytics
Vercel
Google Maps SDK
Razorpay
Google Play Billing
Apple App Store
Other providers used by Meethouse

Third-party providers may have independent retention obligations.

32. NO GUARANTEE OF INSTANTANEOUS GLOBAL DELETION

Because Meethouse operates using distributed technical infrastructure and third-party services, we cannot guarantee that deletion will occur simultaneously across every system, cache, backup, or third-party environment.

We will take reasonable measures to complete eligible deletion within applicable legal and operational requirements.

33. CONTACT INFORMATION

Skyroket - Meethouse

Address:
330 DDA SFS Flats
Sector 22, Dwarka
Delhi, India

Data Deletion & Privacy

founder@meethouse.in

General Support

support@meethouse.in

34. RELATED DOCUMENTS

Terms of Use
https://www.meethouse.in/terms-of-use

Privacy Policy
https://www.meethouse.in/privacy-policy

Cookie Policy
https://www.meethouse.in/cookie-policy